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Notice

  • The accepted payment method for overseas purchases is credit cards. We accept a variety of cards, including VISA, Mastercard, and JCB. Overseas transaction fees will be charged to your credit card upon checkout.

 

  • To help you estimate your order total, prices on the REDSON official website can be displayed in your preferred currency. However, all transactions will be settled in TWD at checkout, and the actual exchange rate will be based on your card's posting date.

 

  • Import duties and taxes vary by destination country. Customers are responsible for any customs fees or taxes imposed by local authorities. In the event of a refusal to pay, the customer shall bear all costs and losses resulting from the destruction or return of the package.

 

  • Due to the complexity of international logistics, shipping details (including address and recipient name) cannot be modified once the order has been dispatched. Please ensure all information is correct before placing your order. For your peace of mind, REDSON’s customer service team will contact you to verify your details prior to shipping.

 

  • Should an address change be requested after shipment due to customer error, any additional fees incurred shall be borne entirely by the customer. Furthermore, if an incorrect address leads to a failed delivery and the courier automatically initiates a return, REDSON reserves the right to withhold any refunds.